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Employee of the MEAL department, hotline, operator
Dnipro city
Full-time
Applications will be accepted until 9.11.2023
Main responsibilities:
Required experience:
Receiving incoming calls.
Advising citizens on charitable assistance, evacuation and other types of assistance.
Registration of appeals.
Maintaining the register.
Entering data into spreadsheets.
Preparation of reports on the work done.
Post-monitoring calls.
Communication skills and ability to structure information
Ability to advise and not be afraid of a live conversation
Knowledge of Microsoft Office programs
People skills, restraint, empathy
Stress resistance.
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